lincoln center views from the empire hotel nyc

Accessibility at The Empire

ADA and Mobility Accessible Accommodations

We strive to provide an excellent experience for all guests – online and in person-- including those with sight, hearing, mobility, and other disabilities.

To ensure this, we are committed to enhancing the accessibility and usability of our website, using WCAG (Website Content Accessibility Guidelines) standards and guidelines. If you are using screen reader software and are having trouble accessing the information and/or functionality of the website, please contact us directly for assistance: customerservice@empirehotelnyc.com / +1-212-265-7400 so we may assist with appropriate auxiliary aids and services as needed. We test our website to ensure it is usable by guests who use assistive technology. In addition, our website allows guests the means to locate and book rooms with the specific accessibility features that they need-- view our Accessible Accommodations.

Our Hotel is Mobility Accessible, with an accessible entrance, accessible paths throughout the hotel, elevators with braille, and wide, clear door widths in our public spaces. Our ADA accessible rooms offer standing showers with grab bars, accessible bathroom sinks, portable tub seats, toilet area grab bars, and full-body mirrors. Please inquire with our Front Desk about availability, or let us know if you have accommodations we need to consider when assigning your room. Our Front Desk team is more than happy to ensure your reserved room type meets all your accessibility needs. 

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at customerservice@empirehotelnyc.com with a description of the issue you encountered and your contact information. Your experience matters to us. 

Accessible Superior King Room at the Empire Hotel New York City
Accessible Superior King Room at the Empire Hotel New York City
Accessible Superior King Room at the Empire Hotel New York City

Empire Accessible Room - King Bed

Our ADA Accessible King room measures 235-260 square feet and features 1 King Bed and ADA Accessible features such as grab bars in the bathroom, an accessible shower, and more.

learn more